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Covid-19 update - Open for sales and aftersales

Following government guidelines our service centres (Both Crewe and Wrexham Volkswagen) and showrooms are now open (Excluding Wrexham Volkswagen). Strict social distancing measures will be adhered to throughout the showroom and we kindly ask that you follow all instructions sign posted around our showroom to ensure you, other customers and our staff stay safe.

For those who feel more comfortable not venturing into our showrooms, you can buy your next new or used car online using our click & collect service. You can also contact us via an enquiry form, live chat or telephone.


​Contact Swansway Volkswagen

At Crewe Volkswagen and Wrexham Volkswagen you can find all the advice you need, whether you are considering your first ever Volkswagen model or have been driving one for years. Volkswagen was one of Swansway’s first franchises when it was established by Michael Smyth in 2003 and we have amassed a huge amount of knowledge and experience since we opened our doors. Swansway is an established Volkswagen dealership group with a wide network of showrooms, van centres and service facilities across Central and Northern England. Our manufacturer-approved technicians and advisors provide a friendly and professional service to current, new and prospective Volkswagen customers, and deliver award-winning commercial assistance to businesses.

We stock the entire model line-up from this highly respected marque along with a wide range of high quality used vehicles. We also have a state-of-the-art workshop on-site, equipped with the latest diagnostic and repair technology.

Trust our experts to give you straightforward, practical advice and answer all your questions honestly. Our showroom team knows the Volkswagen model range inside out and we have dedicated teams for Motability Scheme users and business and fleet customers. Our technicians are highly skilled and Volkswagen-trained to carry out all work to the best possible standard.

You can find out more, arrange a test drive or book your Volkswagen in for a service by completing the online enquiry form or phoning Crewe Volkswagen on   or Wrexham Volkswagen on 


​Meet the Management Team Of Swansway Volkswagen

Swansway is a family owned and run business and we like our customers to feel cared for in a friendly, family atmosphere.

All our teams are here to serve YOU our customer, or indeed, potential customer and we like everyone to feel part of our family. The team at Swansway Volkswagen is no different, they’re all dedicated to making your experience with Swansway a happy one and many of them have been with Swansway for a number of years.

Whether you’re thinking of buying a new or an approved used Volkswagen; or looking to service or repair your car; or need to buy parts or accessories, our team can help.

Across the teams in our two centres in Crewe and Wrexham we have a wealth of Volkswagen knowledge and know-how, helping you to choose the perfect Volkswagen to suit your lifestyle. In our Aftersales Departments our Technicians are trained by Volkswagen, with on-going, off the job, training on everything from diagnostics to MOTs. Service Advisors are on hand to give you up-to-date, sensible advice on keeping your car road-safe for you and your family.

Parts and accessories are more than just a new tyre or a replacement wing mirror. Our advisors can show you the perfect dog-guard, alloy wheels or bike carrier, all designed to help make your car unique and perfect for you.

Our Management team are on hand to assist you with anything and everything you need. From test drives to technical help; MOTs to metallic paint- we're here to help.

So, let's put a face to a name. Here's the team:

Ben Gilbert - Seat & Volkswagen Brand Director

Ben Gilbert

SEAT and Volkswagen Brand Director


Email Ben

ANDY

Andy Poole

Head Of Business at Crewe Volkswagen


Email Andy

James

James Keir

Aftersales Manager at Crewe Volkswagen


Email James

steven

Steven Pitman

Sales Manager at Crewe Volkswagen


Email Steven

Gary Wood, Brand Manager at Wrexham Volkswagen

Gary Wood

Brand Manager at Wrexham Volkswagen


Email Gary

Arash Shayestehroo - Business Manager, Wrexham Volkswagen

Arash Shayestehroo

Sales Manager at Wrexham Volkswagen


Email Arash

Steve Wynn, Business Manager at Wrexham Volkswagen

Steve Wynn 

Business Manager at Wrexham Volkswagen


Email Steve

Denise Hughes, Local Business Development Manager at Volkswagen

Denise Hughes

Local Business Development Manager at Volkswagen


Email Denise


Awards

Our Volkswagen Centres continue to pick-up awards; many celebrating excellent levels of customer service, others for talented, hard-working teams, whilst yet more recognise the great working environment we try to provide. Suffice it to say we are proud of each and every one of them!

Swansway operates two Volkswagen brand dealerships; Crewe Volkswagen and Wrexham Volkswagen, both of which have been recognised for the great customer service. We're proud to call these dealerships our own, and delighted to share with you what we’ve achieved.

Over the last few years, our Volkswagen dealerships have won:

  • Volkswagen Passenger Cars, Dealer Group of the Year 2014 / 2015 /2016
  • Crewe Volkswagen: Volkswagen Dealership of the Year 2014 / 2015 and 2nd place in 2016
  • Wrexham Volkswagen: Dealership of the Year 2nd Place 2014
  • Wrexham Volkswagen: Car Dealer Used Car Awards, Best Used Car Sales Team 2014
  • Alphabet Leasing Dealership of the Year 2016 – Crewe Volkswagen
  • Fleet News Fleet Dealer of the Year – Swansway Group
  • Motor Trader Rising Star 2015, Gary Wood
  • As a group we’re in The Sunday Times Best Companies to Work For List and hold the Motor Trader award for Employer of the Year.

We look forward to welcoming you into our Crewe and Wrexham dealerships, and to starting the journey on finding your perfect Volkswagen.


You can reach our team in Crewe on 01270 449164 or Wrexham on 01978 800554 , or alternatively, you can fill out our enquiry form here:


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