As a Volkswagen owner, you’re driving one of the most reliable cars on the road. But so that you can have total peace of mind, we’ve partnered with the RAC to offer you Volkswagen Roadside Assistance. It’s a breakdown service that’s tailored to your Volkswagen, and has the added reassurance that it’s operated by Britain’s most experienced breakdown provider *.
If your vehicle has already broken down or you need immediate assistance please call 0800 777 192.
First line support will be provided by a team of 90 Dedicated Technicians, fully trained by Volkswagen and carrying the latest diagnostic equipment, specialist tools and parts. Perhaps even more reassuring is the back up by 120 Accredited Technicians. On call 24/7, these Technicians are also specially trained on all Volkswagen Group vehicles.
The UK-based Volkswagen Roadside Assistance team will be able to support you during any breakdown experience or accident.
If the vehicle is unusable as a result of a road traffic accident, Volkswagen Roadside Assistance may in our absolute discretion, provide an Accident Assistance Helpline to guide the driver through the legalities of liability and insurance notification, following the accident.
Volkswagen Roadside Assistance may in our absolute discretion provide general advice on any UK personal legal motoring matter, although this is not a substitute for taking independent specialist legal advice where necessary.
Our European motoring assistance will help you in the event of a breakdown across Europe. Make sure that you have the following original documents and other items with you and have familiarised yourself with the Terms and Conditions.
If your Volkswagen is under one year old, you have Volkswagen Roadside Assistance provided free of charge. Touareg and Phaeton owners have three years’ complimentary cover.