All You Need To Know About The Motability Scheme

The Motability Scheme is an affordable and worry-free way for people with disabilities and their carers to lease a new car. The scheme allows you to trade in your mobility allowance for a brand new car for years of happy, carefree motoring. However, there are many people out there who could benefit from the scheme but are yet to take advantage of it.

Swansway Motor Group is here to lay out all of the great benefits of leasing a car
through the Motability Scheme and extends a welcoming hand
to look after you along the way

The scheme, which is a partnership between the Motability charity, banks, insurance brokers and the motor industry started out way back in 1977. It aims to give people with disabilities and their carers access to appropriate vehicles, thereby improving mobility and increasing.

Motability Since 1977

Here at Swansway Group, we have twelve different brands across sixteen different sites that are suppliers to the Motability Scheme. Each site has at least one Motability Specialist* available at any time to help you to find your perfect Motability vehicle, and be your go-to friendly face for all your Motability needs.

*Excluding some of our dealerships. See our full list of Motability dealerships.

Bucketloads Of Benefits

  • Low or zero advance payment
  • Your own choice of car from a range of around 2,000 models
  • Insurance from Direct Line
  • Regular servicing and maintenance throughout your lease
  • Full RAC breakdown assistance
  • Tyre and windscreen replacement
  • Up to a 60,000 mileage allowance over 3 years
  • A wide range of adaptations available to suit your needs, many of which are at no extra cost

An independent study shows that 98% of Motability customers are happy with the service they receive from Motability and, as a result, more than 9/10of current Motability customers who can renew, do.

98% of motability customers

Who’s Eligible?

To be eligible for the Motability Scheme, you must be in receipt of one of the following allowances:

  • The higher rate mobility component of the Disability Living Allowance (DLA)
  • The enhanced mobility component of Personal Independence Payment (PIP)
  • War Pensioners’ Mobility supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)


If you are in receipt of any of these allowances but cannot drive, you can still benefit from the Mobility scheme as you can designate up to two drivers. Around one third of all Motability vehicles are driven by designated drivers.

1 in 3 are sedinated

You must have at least at least 12 months left on your award at the time you apply for the scheme.

Around 650,000 people choose to swap their mobility allowance for the freedom of the Motability Scheme every year so why not join them and enjoy the freedom and independence that the scheme brings.

How Do I Choose

When you lease a new car on the Motability Scheme, it’s your choice which car you take.

  • Large or Small
  • Petrol or Diesel
  • Manual or Automatic
  • 8 Different Brands


Our dedicated Motability Specialists will be happy to discuss your needs and help you to find the best Motability vehicle to suit your own individual requirements.

You can visit one of our sixteen Motability supplying dealerships to see one of our specialists or, if you’d prefer, you can call the dealership directly and ask to speak to our specialists to arrange an appointment and get a test drive sorted.

How Long Do I Keep The Car?

Your lease lasts for three years (or five years if you have a wheelchair accessible vehicle or WAV). During this period, you can drive easy knowing that you are in safe hands with servicing and maintenance costs being taken care of, and full RAC breakdown cover included.

3 years motability

Choose Swansway Motability
And Help Others

For every Motability Scheme vehicle sold across the group, Swansway Group is proud to be able to donate a pair of Circus Starr tickets worth £20 to a child and their carer.

Circus Starr is a touring circus boasting world-class, professional artists from across the globe. Founded in 1987, the charitable organisation puts on their shows all across the country, working with children’s hospices and hospitals, Young Carers, foster children, SEN schools and Women’s Refuges to bring joy into the lives of disadvantaged, disabled or vulnerable children.

Circus star

Circus Starr is a charitable organisation close to our hearts and we're proud to tell you that in 2017, Swansway Group raised £12,500 for this very worthy cause, which has helped to send 625 children to see the circus!

Take A Closer Look

With Swansway Group, the Motability Scheme is easy. You could be driving away in a brand new car from one of our many ranges*:







Commercial vehicles

To make use of the Motability Scheme, follow these simple steps:


Make an appointment with one of Swansway Group’s Motability Specialists by calling your chosen dealership.


Notify your Motability Specialist of any special requirements for your visit, e.g. disabled parking space, wheelchair access, etc. Whenever needed, the dealership may be able to send out a familiarisation video to you which will detail the parking, building layout and provide an image of who your appointment is with for ease of identification.

You should also let your specialist know if you have an idea of the type of vehicle you are interested in whether it be a hatchback, coupé, saloon, MPV, SUV, estate etc. Our specialists are a highly knowledgeable bunch and will be able to help you narrow down your search should you not have an exact vehicle in mind.


At your appointment, you must bring with you:

  • Your Award Notice or Letter of Entitlement which confirms your mobility allowance and the length of your award
  • Proof of your address, e.g. a utility bill
  • Your driver’s licence and/or your named drivers’ driving licences and consent
  • Details of any accidents or driving penalties that any of the nominated drivers have had


Discuss with the Motability Specialist your requirements from the vehicle, who will be using the vehicle and any adaptations that may be needed. The specialist will then show you a selection of suitable vehicles and allow you and/or your nominated driver to test drive your chosen car. If you are unable to visit the dealership, the car may be driven to your home address for you to view it.


When you are happy with your choice, the Motability Specialist will fill out all of the paperwork, input it into the computer and start the process of your application, and ordering your vehicle.


You will be kept up to date by your Motability Specialist regarding the progress of your application and, once accepted, you will receive a letter stating your Personal Identification Number (PIN). This takes roughly 2 weeks. Your Motability Specialist will then notify you of an expected delivery date and contact you to make a collection appointment.


During your collection appointment, which you should expect to last anywhere between 1 hour to 2 hours, the Motability Specialist will go through all of the car’s controls and ensure full familiarisation with the vehicle for you and all drivers. You must remember to bring your PIN with you to your appointment as you need to input this into the vehicle in order to be able to drive away.


Once your handover has taken place, you can take the keys and drive away for at least three years’ carefree motoring!

Check out our website, give us a call or visit your nearest Motability supplying dealership for more information. We can’t wait to meet you!

Get In Touch!

This is just an overview of what Motability at Swansway Group can provide. There are often new deals and offers available, so visit your local dealership and have a chat with our Motability Specialist to discuss your options.

* Cars included in Swansway Group Motability Scheme correct as of January 2018.

Start your search here

  • Find a car Find a car Book a service



Share this article

You May Also Like...