Customer Care
How to contact our customer care team
You're very important to us
Our customers are extremely important to us, and we welcome all feedback—both positive and negative. Your comments help us understand what we’re doing well, as well as where we can improve.
We always strive to provide the highest possible level of service. However, we recognise that, from time to time, things may not go as planned.
If you have not been completely satisfied with any aspect of our service, we would like to hear from you. If you wish to make a complaint, we recommend that you first contact the Head of Business at the relevant dealership.
If their response or actions do not meet your expectations, please contact Liz and Sharon from our Group Customer Liaison Team.
You can email Liz and Sharon at [email protected] or call them directly on 01270 864365.
“Making your customers happy is the only sure way for a business to survive, happy customers come back again and again and they tell their friends and colleagues about the experience.”
Michael SmythChairman of Swansway Motor Group
Your satisfaction matters to us — we’re even a little obsessed with it.
We don’t just want you to be satisfied; we want to exceed your expectations.
Customer recommendations mean everything to us. Take a moment to read what other customers have to say about their experience with Swansway Motor Group.