At Swansway Citroën our aim is to make sure that each and every one of our lovely, unique and individual customers is extremely satisfied when they leave our centre. Happy customers are our lifeblood.
Whether you’ve purchased a new Citroën, bought an Approved Used citroen; had your car serviced or invested in some genuine Citroën accessories, we want you to be totally happy with everything.
Now, we’re realists; we know, as the saying goes, ‘you can’t please all of the people, all of the time’, but that’s not going to stop us giving it a good go! We do know, from the testimonials we receive and the awards that we’ve won, that the majority of our customers love our friendly, family atmosphere.
We treat all our customers as individuals and not numbers.
And we’re not just in it for the praise, whenever you’re not happy with the service you’ve received we want to hear about that too; the only way we can improve our service is by receiving and taking on-board feedback from our customers, and that means you.
We listen or read, every piece of feedback, whether it’s good, or bad, and we try to learn from it, to ensure that we deliver the friendly, helpful service that we always aspire to.
Take a look at the recent testimonials left by our customers; you can see exactly what they think about the Swansway Citroën experience.