What To Do If You’ve Lost Your Keys

When it comes to keeping your car keys safe and in a place you can always find them, it’s safe to say we can all be forgetful at times. Whether you’re setting off for work, or taking the kids to a sleepover, losing your keys is never convenient. So what do you do?

Check your insurance

We would first advise checking your insurance policy to see if you are covered against losing your keys. Many providers offer this, and it often works out much cheaper than paying the full price of replacement keys yourself.

Breakdown Cover/ Go to a dealer

Your breakdown company will be able to recover your car and take it to your nearest franchised dealer. There you’ll be able to purchase a set of brand-new keys. The cost may vary by brand, but we would always recommend getting a new key and a spare at the same time. In doing this all of your previous keys will be deactivated, so you won’t have to worry about someone finding them and driving your car.

At Swansway Motor Group, all of our dealerships offer a 12 month warranty with any parts purchased, so if anything were to happen, you’re always fully covered. Our trained advisors will examine the problem and come back to you with a solution. Yours and your vehicle's safety are our top priority so if you have any questions at all, please give us a call and we’ll talk you through it.


What do you need to get a replacement car key?

When you go to get a replacement key you will usually need to provide proof of identity and evidence that you own the car. Useful documents to take with you are:

  • A form of ID, which could be a driving licence, passport ect
  • Make and model of your vehicle
  • Your car’s vehicle identification number (VIN)
  • V5C logbook

How much does it cost to replace lost car keys?

The cost may vary by brand and even model. Some cars have more complex key systems such as keyless entry which can making the replacement of the key a bit more expensive than simpler models with a standard locking system.

How long does it take to make a replacement car key?

Producing a new key can take as little as 20 minutes by a locksmith. However, the process of obtaining an OEM replacement key can take much longer (a couple of weeks) through a dealer.

Is there any way to track down a lost car key?

Unless your car key has a tracker installed , there’s is unfortunately no way of tracking them.