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What Does a Service Include?

What's included


​Interim Service

We'll make sure to check the:

  • Wipers, washers and fluid level
  • Horn
  • Light
  • Condition of the front and rear lamps
  • Instruments
  • Battery 'magic eye'
  • Coolant level and antifreeze strength
  • Condition of visible drive belts
  • Brake fluid level

  • Power-assisted steering level
  • Saturation indicator on the air filter (if fitted)
  • Tyre condition, wear patterns and tread depths
  • Tyre pressures and correct them if necessary
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • Steering and suspension for wear and leaks
  • Drive shafts
  • Condition of the exhaust system

And we'll also:

  • Change the engine oil and filter
  • Reset the service interval delay

​Full Service

  • We'll make sure to check the:
  • Lights
  • Horn
  • Instruments
  • Washers and wipers and top up fluid
  • Tyre condition and tread depths
  • Tyre pressures and correct them if needed
  • Airbags for visible damage
  • Sunroof
  • Tipper system and change the oil if necessary
  • Paint and bodywork for damage and corrosion
  • Expiry date on breakdown set
  • Engine and engine compartment for leaks
  • Condition of visible drive belts
  • Gearbox, final drive and rear axle for leaks and damage
  • Manual gearbox oil level
  • Final drive oil level

  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • ABS sensor and cables
  • Underbody sealant and panels for damage
  • Supplementary rubber rings
  • Condition of the exhaust system
  • Steering joints and boots for wear and damage
  • Coolant levels and antifreeze strength
  • Condition of the camshaft drive toothed belt
  • Power-assisted steering oil level
  • Brake fluid level and condition
  • ATF level (automatic)
  • Battery
  • Idle speed
  • Adjustment of headlights
  • Drive shafts

And we'll also:

  • Run a vehicle systems test and read fault memories
  • Grease the front door check-strap and hinges
  • Grease the guide rails
  • Lubricate the trailer coupling
  • Change the engine oil and filter
  • Change the gearbox oil if necessary
  • Change the rear axle oil if necessary

  • Renew the air filter
  • Renew the pollen filter
  • Renew the spark plugs
  • Renew the fuel filter
  • Perform engine basic settings
  • Fill the AdBlue tank if you have a Crafter
  • Perform a road test

What's not included*

  • All non-standard service work:
  • Glass, including windscreen glass and head lamp lenses
  • Tyre replacement or puncture repair
  • Wheel alignment
  • Oil, air and fluid top-ups between services
  • Maintenance and repair of non-factory or non-standard fitted items/accessories
  • Broken aerials
  • Fuel

  • MOT (apart from the Buy 4 package)
  • Roadside Assistance
  • Air conditioning
  • Camshaft belts/chains
  • Drive belts/chains
  • Body repairs
  • Any repairs or maintenance associated with the Diesel Particulate Filter

Damage caused by:

  • Negligence, abuse or misuse and accidents
  • Food, drink and cigarettes
  • Any form of corrosion including pollution, water, chemicals

  • Salt and weather
  • Using the incorrect oil or fuel

* Please note that general and further exclusions may apply.