All new Crafters are covered for three years unlimited mileage. For all other models, the warranty is unlimited in the first two years and limited to 100,000 miles in the third year.
Both are made up of a two year manufacturer's warranty, with a further one year Van Centre warranty, protecting against the failure of most mechanical and electrical components due to manufacturing defects.
Your warranty will not cover damage or defects due to:
✔ Repairs by unauthorised workshop
✔ Installation of parts not approved by Volkswagen
✔ Failure to comply with the operation instruction in the Owner's Instruction Manual, Service Schedule Book or any literature supplied by us or another Volkswagen approved Van Centre
✔ Special fittings, conversions or additional bodywork
Normal wear and tear on non-durable parts such as brakes and clutch linings is not covered by the warranty. The same applies to damage caused by improper handling or misuse, such as motorsport, for example.
All the bases covered
All our Volkswagen Genuine parts carry a warranty for a period of two years with unlimited mileage from the date of purchase.*
Your vehicle warranty covers any manufacturing defect in paintwork, starting from the date of registration, for a total of three years.
Your new vehicle is manufactured with full protection against rust attacking the internal cavities and will be covered for 12 years.†