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Book a Volkswagen Commercial Service
Live Chat Service Booking
To book in simply click the Live Chat box to the right of your screen, let our friendly live chat agent know a few details about your vehicle, the service you need and what date and time you'd prefer. Our service team will then be in touch to confirm your booking.
All of our technicians are Volkswagen trained, to make sure your vehicle is in the best hands, plus all the work we complete is done with Volkswagen genuine parts.
Spread the cost of your service interest free
With our customers in mind, we're pleased to announce our brand new 0% Finance on Swansway Services and repairs. Now, when your service bill comes to anything between £80 - £3,000, you have the option to spread the cost across 6 monthly installments at 0% finance.
Volkswagen Commercial Service Promise
- We'll always give you a quote before we start work
- We will guarantee you an appointment within 5 working days when you book your vehicle in
- We will either offer you a courtesy vehicle*, a while-you-wait appointment
- We will fit genuine Volkswagen parts, designed to maintain optimum performance
- We will give you a two year parts and labour warranty**
- We will always wash your vehicle free of charge following a service
Get 2 Years parts and Labour Warranty**
Whenever you have a service with us or have parts fitted by us we will always include 2 years parts and labour warranty to cover you if anything should go wrong.
Volkswagen Commercial Service Promise
1. We will always give you a quote before we start work, so you understand the work required and how much you will pay.
2. We will advise you if additional work is required, give you a cost estimate and won't carry it out until you authorise us to do so.
3. We will guarantee you an appointment within five working days when you book your vehicle in.
4. We will either offer you a courtesy vehicle*, a while-you-wait appointment or a collection-and-return service.
5. If your vehicle is out of action for over two hours, and still within warranty, we'll do everything we can to source a like-for-like replacement, or the best alternative.*
6. If you vehicle breaks down and is recovered to our Van Centre, we will perform an initial diagnosis within a maximum of one working day.
7. We will fit genuine Volkswagen parts, designed and manufactured to suit your vehicle and maintain optimum performance.
8. We will give you a two year parts and labour warranty**
9. We will fully explain all work carried out, including warranty work and any work paid for by your fleet company or service contract.
10. We will always wash your vehicle free of charge following a service.
What does a VW Van Service include?
Interim Service
In your interim service we will check:
- Wipers, washers and fluid level
- Horn
- Light
- Condition of the front and rear lamps
- Instruments
- Battery 'magic eye'
- Coolant level and antifreeze strength
- Condition of visible drive belts
- Brake fluid level
- Power-assisted steering level
- Saturation indicator on the air filter (if fitted)
- Tyre condition, wear patterns and tread depths
- Tyre pressures and correct them if necessary
- Brake system for leaks and damage
- Thickness of the front and rear brake pads/linings
- Steering and suspension for wear and leaks
- Drive shafts
- Condition of the exhaust system
And we'll also:
- Change the engine oil and filter
- Reset the service interval delay
Full Service
In your full service we will check:
- We'll make sure to check the:
- Lights
- Horn
- Instruments
- Washers and wipers and top up fluid
- Tyre condition and tread depths
- Tyre pressures and correct them if needed
- Airbags for visible damage
- Sunroof
- Tipper system and change the oil if necessary
- Paint and bodywork for damage and corrosion
- Expiry date on breakdown set
- Engine and engine compartment for leaks
- Condition of visible drive belts
- Gearbox, final drive and rear axle for leaks and damage
- Manual gearbox oil level
- Final drive oil level
- Brake system for leaks and damage
- Thickness of the front and rear brake pads/linings
- ABS sensor and cables
- Underbody sealant and panels for damage
- Supplementary rubber rings
- Condition of the exhaust system
- Steering joints and boots for wear and damage
- Coolant levels and antifreeze strength
- Condition of the camshaft drive toothed belt
- Power-assisted steering oil level
- Brake fluid level and condition
- ATF level (automatic)
- Battery
- Idle speed
- Adjustment of headlights
- Drive shafts
And we'll also:
- Run a vehicle systems test and read fault memories
- Grease the front door check-strap and hinges
- Grease the guide rails
- Lubricate the trailer coupling
- Change the engine oil and filter
- Change the gearbox oil if necessary
- Change the rear axle oil if necessary
- Renew the air filter
- Renew the pollen filter
- Renew the spark plugs
- Renew the fuel filter
- Perform engine basic settings
- Fill the AdBlue tank if you have a Crafter
- Perform a road test
What's not included:
All non-standard service work, including:
- Glass, including windscreen glass and head lamp lenses
- Tyre replacement or puncture repair
- Wheel alignment
- Oil, air and fluid top-ups between services
- Maintenance and repair of non-factory or non-standard fitted items/accessories
- Broken aerials
- Fuel
- MOT (apart from the Buy 4 package)
- Roadside Assistance
- Air conditioning
- Camshaft belts/chains
- Drive belts/chains
- Body repairs
- Any repairs or maintenance associated with the Diesel Particulate Filter
Also not included is damage caused by:
- Negligence, abuse or misuse and accidents
- Food, drink and cigarettes
- Any form of corrosion including pollution, water, chemicals
- Salt and weather
- Using the incorrect oil or fuel
Please note that general and further exclusions may apply.
* Terms and Conditions apply. Ask your Van Centre for details
**Genuine Volkswagen parts, fitted by Volkswagen trained technicians. Warranty applies from date of purchase, excludes wear and tear and does not apply to parts fitted under the terms of the vehicle warranty.
