Our main priority is and always will be keeping our customers safe on the roads. We've put together a number of 'How To' video guides to help with general car problems.
From jump starting your car to baby proofing for your little one, we've covered the basics in our videos below. However if there's ever anything you're unsure of in regards to your car's health, then please do let us know. We'll talk you through it.
When the big day finally arrives to collect your new car, it’s often not the seat height or air con that’s our priority, it’s our smartphones.
There are a few different ways you can connect your phone to your car; the most common of which is through Bluetooth®. Watch the video for simple step by step instructions.
If you want to play music, then sometimes it can be easier to use a USB or AUX cable to attach directly to the port in the car. After that, you can put your phone away safely and set off driving with both eyes and hands concentrating on the road ahead.
However, if you find yourself struggling with anything at all, whether it’s setting up your Bluetooth pin or where to buy your cables, then don’t hesitate to get in touch. Our trained Technicians are experts in setting up phones, so it’s no trouble at all for us to talk you through how to set up yours. You can either give us a call and we’ll take it step by step, or feel free to stop by your local Swansway Dealership and we’ll show you how it’s done.
Ever found yourself rummaging through pockets or tipping out our handbag trying to find your car keys? Rest assured, we’ve all been there. But if it gets to the one hundredth place you’ve looked and those keys are still lost, here’s our short video on what to do.
Your breakdown recovery agency will be able to recover your vehicle to your local Swansway Dealership, where you’ll be able to purchase a brand new set of keys (and a spare) from our Parts Department. All your previous keys will be deactivated, ensuring the safety of your motor if the lost keys are found.
At Swansway Group, all of our dealerships offer a minimum 12-month warranty with any parts purchased, so you know you’re always covered if anything were to happen.
Our trained Technicians will be able to assist you if you need any further help.
Whether your journeys are planned in advance or spur of the moment outings, it’s always important to know what to do just in case something where to happen to your car.
Breaking down is never convenient for anyone, and although circumstances may differ slightly depending whether you’re on a main road, country lane or motorway, general rules apply.
Our short video details how to react when you find yourself stuck, although please remember to make sure the traffic around you is clear enough for you to get move around the vehicle before you do anything. The safety of your car is important here, but the safety of you and your passengers is the main priority.
All of our Swansway dealerships are on hand to assist you with any queries you may have regarding your vehicle’s health; not only do we offer a Free Vehicle Health Check to all of our customers, but we also sell handy items such as warning triangles and reflective jackets from our parts departments too, just like the ones featured in this video!
Keeping your tyres in tip top condition is vital to the safety of both you and your vehicle. If your tyre warning light comes on this could potentially mean; there is either a puncture, your tyres are underinflated or even that they have reached their minimum tread.
To check, pull over in a safe place and physically feel your tyres to see if you notice anything out of the ordinary. If they don’t feel very firm, then it’s likely you just need to top up the air. This can be done at most petrol stations and your tyre pressures can be found either on the inside of the driver’s side door or underneath the fuel cap.
If however you notice an underlined white beading showing on the tyre itself, then this means you’ve reached the minimum tread and your tyres need to be replaced. When checking your tyre, you’ll see a bar which runs the whole way across, this bar rests at 1.6 mm, which the is legal minimum depth of a tyre, so if your tyre is level with this bar then it’s important you replace your tyres as soon as you can. Driving with unsafe tyres puts you and your passengers at risk and also other drivers and pedestrians as it will be harder to gain any traction with the ground without any tread.
It’s a common misconception when a car engine overheats is that it’s down to sudden changes in the weather. The truth is, an engine can overheat at any time given the wrong set of circumstances.
Anything from a lack of coolant to a split radiator hose can cause your temperature to rocket, and pretty much the only thing you can guarantee is that it will happen at the least convenient moment.
In this short video we talk you through the easy to notice symptoms of a potential overheated engine, and recommend a handful of hints and tips on how to address them. However, if you notice any of these issues persisting or gradually getting worse, then please don’t hesitate to get in touch with us.
At Swansway, all of our dealerships offer a free vehicle health check, where our trained Technicians will examine your car and come back to you with any potential problems and how to address them. We’ll never leave you in the dark about your vehicle’s safety and will always aim to have you back in the road as quickly as possible.
Switching your engine on only to find that your car won’t start is never going to be convenient, however it might be easier than you think to get it up and running again.
With an extra pair of hands and an extra four wheels, you can get back on the road again by using a set of jump cables. Although they may seem scary at first, it’s actually quite simple to connect your cars, all you have do is follow a few rules to ensure both yours and your vehicle’s safety.
Just be sure to check that neither car is alternatively fuelled, and that you start with both engines switched off before you do anything, as this could potentially cause further damage.
Our short video runs through exactly what to do to get your car up and running again. Once your engine has started again you will need to drive around for at least fifteen minutes to ensure sufficient energy is generated before you can switch the engine off. However, we would advise against jump starting your car too often and would recommend bringing your car into your local Swansway Dealership as soon as you can to ensure that your battery is in full working order.
When looking after your car, it’s important to know just what’s going on underneath your bonnet.
Engine oil and coolant can be a bit of a mystery, but when your car starts to show signs of needing top ups, it’s actually much easier than you think to look after your motor.
In this short video we’ll run through the 4 main fluids under your bonnet that you can easily keep your eye on: screen wash, engine oil, engine coolant and brake fluid. We’ll let you know just how you can easily recognise each tank by the icons on the caps and where they should generally be located.
Any fluids you need for your car can be purchased at your local Swansway Dealership. If you’re unsure exactly what you need or would like us to check the fluid levels for you, our Service teams are on hand to assist.
One moment it’s pouring down with rain, the next it’s a heatwave – the great British weather is never something to go by. With that in mind, it’s always important that we check that all of the lights on our cars are working correctly.
There’s a number of exterior lights that we should be keeping an eye on regularly, from side lights and fog, to indicators and main beam; all of which are just as important as the next. Without our lights in top working order, we could be putting not only ourselves, but pedestrians and other drivers in danger.
It’s critical to check your exterior lights regularly. Our short video talks you through just how easy it is; all you need is another person to assist you.
One by one, switch on each of your lights and ask your friend to let you know if they’re working correctly. If you spot one isn’t working correctly, perhaps flickering, looking cloudy, or not coming on at all then it’s vital this is fixed urgently. Our fully trained Technicians will be able to fix or replace your lights so that you can get safely back on the road as soon as possible.
Yours and your vehicles safety is our top priority, so just let us know if there’s anything you need, it’s no trouble at all.
As a family owned and run business, and with over 50 of our 750 employees being related to one another, family is a matter close to our heart and we understand the importance of keeping your family safe. That’s why we’ve put together this short video highlighting a few of our top tips for baby proofing your car.
From baby seat positions to child locks, we’ve covered a number of points which could help make car journeys with your little one just that but more relaxed. Our trained executives are more than happy to talk you through all of your options; we’ll even come out to your car with you and demonstrate how easy they are to fit!
Just let us know if you have any questions at all and we’re happy to help. After all, family comes first.
Although the ‘100 Rules to Understanding Your Clutch’ isn’t likely to be topping the charts at the best-selling guide of all time, here at Swansway Group, we put together a short video of hints and tips detailing how to recognise a slipping clutch on your car.
To many, their car is one of the most important items they own and it’s important to keep it running in top form. As many of us drive our cars day in day out, we don’t always notice when things gradually start to change. If you notice any unusual symptoms such as a grinding noise, smell of burning or notice that changing gear is becoming a struggle, this could mean your clutch needs looking at.
Our team of trained Technicians are here to help. We can carry out a full inspection of your vehicle and test the clutch for any signs of wear and tear. If we find any issues with your vehicle we will always inform you in full before undertaking any work.
Here’s three simple tests you can carry out to check your clutch performance.
We hope our How To Video Guides are helpful but if you have any further questions and would like to double check any maintenance queries with our team, just give us a call.
We'll be happy to talk you through it.