As part of Swansway Group, it's our duty to assist our customers in making this happen, and to ensure the most tailored approach to doing so, we have our designated Motability Specialists ready and waiting to talk you through the details. You may be torn between a few models, or unsure of which drive appeals to you most, but we're here to help. We encourage our customers to test drive as many vehicles as they're able, and to take as long as they like in making their decision. Our specialists are here at every step of the way to advise you, because it's not just about finding a car, it's about finding the right car.
So, let's put a face to a name.
New Home owner, recently engaged and keen gardener, Paul has been with Swansway's Crewe SEAT for just over two years. Recognised by his signature quiff and beard, Paul is a character who you'll want to see time and time again. With previous experience in Automotive, Paul came to Crewe SEAT ready to impress his customers. Known for his sense of humour and belly-laugh, he's keen to make his customers laugh, and is always telling stories of his experiences.
On a test drive, Paul is flawless. He allows his customers to take their time, and offers a variety of routes to mirror the most similar driving style his customers regularly take. His calm and precise manner is ideal for those unsure of which model to choose, and works by asking his customer questions about them, their lifestyle and their driving to narrow down the search for their next car. After that, it's over to the customer.
Paul knows just how to make his customers feel appreciated. His attention to detail is second to none, and he always tailors his approach to each individual customer to make them feel comfortable and at ease. Paul's thoughtfulness is highly regarded at Crewe SEAT, by customers and staff. He looks for the minute details and always works to make the handover day an extra special one.
As someone who dreams of taking a lengthy road trip around America driving none other than a convertible Mustang, Josh loves chatting away with his customers and getting to know what they really look for in their next car. Understanding what features really matter and ensuring his suggestions meet the needs and wants of his customers, Josh is always sure to find the ideal car with the most suitable specification and tech.
After being with Crewe SEAT for just over 5 years, Josh's favorite part of the job is seeing his customers return. Knowing that he did a great job in delivering the ideal car first time around is a fantastic feeling in itself, but seeing his customers come back and book their next appointment with him 3 years later is the icing on the cake.
With such a wealth of experience under his belt, Josh is able to tailor his approach to suit his individual customers and really appreciate what it is that they're looking for. From family size space to extra leg room, Josh will never leave a customer unless they're a firm fan of the car and feel comfortable and excited in driving it. His own passion for cars allows him to be able to pick up on even the tiny details - nothing is missed!