Servicing Your Motability Car

If you have a Motability car, it’s essential to be aware of the servicing requirements and recommendations. Keeping up to date with services will keep the car running well and reduce the risk of mechanical problems. With a stress-free Motability Car lease, all your vehicle servicing needs are taken care of. All you need to do is book your vehicle in when it’s time to do so.

Your car needs regular servicing to keep it running well. The cost of each service, and any maintenance repairs necessary due to general wear, is included as part of your worry-free Motability package. Servicing will either be at set times during your lease, or when your car has been driven a certain number of miles.

What’s included in a Motability car service?

Services are routine checks and examinations, which are designed to assess key components and systems within the vehicle to make sure that everything is looking good and any issues are identified and addressed. If you take your car into a garage for a service, an experienced team of mechanics will carry out a series of checks and report back to you once the service is complete. There are variations between makes and models and different manufacturers may include additional elements, but typically, you can expect the service to include these assessments as standard:

● Engine oil

● Windscreen washer fluid

● Lights

● Tyre tread

● Tyre pressure (including a spare tyre if applicable)

● Engine cooling system

In some cases, a manufacturer may also recommend checking the brake pads and filters, for example. The professionals looking after your vehicle will be able to provide detailed information about any additional checks that are carried out when you book your service.

If there are adaptations added or fitted to the vehicle through the Motability Managed Adaptations programme, which require regular maintenance, the manufacturer or installer will provide information about servicing when you take out the lease. If checks are required, they will also be covered by the package so there are no extra fees or charges to worry about.

A mechanic servicing a Volkswagen car

What to expect when your car goes in for a service

One of the most advantageous aspects of the Motability Scheme is the simplicity of the lease package. With a Motability car lease, you don’t have to worry about additional costs once you take out your lease. Servicing should be quick, simple and hassle-free. The Motability Scheme utilises a handy reminder service to notify participants of upcoming services. Usually, leaseholders will receive a message encouraging them to book a service 28 days before the service is due.

Once you’ve booked your car in at a time that is convenient for you, you can relax while your car is checked over by trained technicians. In most cases, it is beneficial to arrange a lift home so that you don’t have to wait around at the dealership. Where available, collection and delivery appointments may be offered as well a courtesy vehicle. These options may not be available for you, we apologise for this and ask that you please bear with us whilst we continue to navigate through the current situation.

After the service

When your vehicle service is complete, the technicians will contact you and explain what they have done and what the checks showed. If there are any issues that need addressing, these will be explained in detail. If the car is in good working order, you will be free to collect it and take it home.

The dealership will update and stamp the service book after every service. Keep this safe and in good condition as it may be needed in future to prove the car has had regular servicing.

How often does a Motability car need servicing?

All manufacturers recommend regular services, but there may be slight variations depending on the make and model and the dealership you use. In most cases, services will be scheduled either at set times during the lease or when you hit milestones in terms of the number of miles covered.

Is a Motability service free?

Regular services for Motability cars are included in the Motability Scheme lease. Your package includes leasing the vehicle, general repairs for wear and tear, servicing and your MOT.

Can anyone service my Motability car?

When you take out a lease on a Motability car, it’s important to understand the terms and conditions. One requirement of the lease is that the vehicle is taken to an approved dealer for servicing. The dealership will be recommended by your managing dealer. If you have any questions about where to take your vehicle, or you’re unsure when your service is due, you can contact your managing dealer at any time.

The benefits of Motability car services

Vehicle servicing plays a crucial role in keeping cars in good working order, promoting safety and prolonging the lifespan of Motability cars. Motability car services are designed to offer an easy, stress-free means of checking cars to ensure they are running well and to make sure that any potential issues are identified as early as possible.

It’s beneficial to keep up to date with services so that you adhere to the terms of the agreement, but it’s also possible to take advantage of a bonus payment if your car is in excellent condition at the end of the lease. The Good Condition Bonus is worth between £600 and £900 depending on the duration of the agreement. In addition to these benefits, regular services can also provide peace of mind. All drivers and passengers want to feel safe when they’re on the roads and frequent services can help to make road users feel more confident.

Do I need to do anything before my car is serviced?

If your Motability car is due a service, you should be contacted by the manufacturer or the chosen dealer around 28 days before the service is due. If you haven’t received a reminder or an invitation to book a service, contact your dealer. Once you’ve made an appointment, you don’t need to do anything apart from taking the vehicle to the dealership on the agreed date and arranging transport home if a suitable courtesy car is not available.

If you have any questions about booking a service or you’d like more information about what the service entails or why it is important, don’t hesitate to contact us.