Servicing Your Motability Car

Your car needs regular servicing to keep it running well. The cost of each service, and any maintenance repairs necessary due to general wear, is included as part of your worry-free Motability package. Servicing will either be at set times during your lease, or when your car has been driven a certain number of miles.

What’s included in your service

For all car servicing and maintenance, you should take your car to the dealer that has been assigned as your managing dealer.

Services will usually include the following checks:

  • Engine oil
  • Windscreen washer fluid
  • Engine cooling system
  • Lights
  • Tyre tread
  • Tyre pressure - including the spare tyre

The service for each type of car will be different. Other checks for brake pads or filters, for example, will be looked at if it is recommended by the manufacturer.

For adaptations fitted at the start of your lease through the Motability Managed Adaptations Programme, your installer will notify you if any regular maintenance is required. If this is the case, it will be included as part of your worry-free package.

If your dealer hasn’t contacted you when a service is due, give them a call. You may get a Good Condition Bonus at the end of your lease if your car has been well looked after.

A mechanic servicing a Volkswagen car

Waiting for your car

The length of a service can vary so you may need to organise transport home to avoid a long wait at the dealership. If you’ve given the dealership three weeks’ notice from when you booked a service or repair, they will give you a standard courtesy car . If the courtesy car is not suitable for your needs we will try to make other arrangements.​

Keep a record

Please make sure that your dealer completes and stamps your car’s service book after every service. Keep this safe and in good condition as it may be needed in future to prove the car has had regular servicing.