We are currently recruiting for a Parts Advisor to join our team at Volkswagen Van Centre, reporting into the Parts Manager you will be working as part of a large team responsible for the sale of Volkswagen vehicles parts to both customers and the trade. You will be keeping up stock levels of parts across the dealership.
As a Parts Advisor you’ll be responsible for handling external sales enquiries for parts. You will also be working closely with the aftersales team in the dealership to understand what parts are required for the work that is coming into the dealership. Its important you understand stock management and build up a good working relationship with the external parts supplier.
Your role as a Parts Advisor will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times.
You will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Aftersales Manager.
We’re looking for you to have done a similar role ideally dealership environment. You should have a good understanding of parts ordering and be able to prioritise your workload efficiently.
You should be used to offering great customer service and working as part of a team.
Swansway Group is a family owned and run motor group we specialise in new and used vehicle sales, service, accident repair and fleet sales. We’ve been in the business over 50 years, so, we know a thing or two about the motor trade. Our brand partners are synonymous with excellence, innovation and excitement; Audi, Jaguar, Land Rover, Jeep, Volkswagen, FIAT, to name but a few; couple this with our friendly, family feel and values of caring, honest and proud and you‘ll start to see why we’re such a great place to work.