I joined Swansway from a very small Estate Agents in Wrexham where I’d been working since leaving school at 16. I‘d been there for 4 years, initially as a trainee sales negotiator, but with very few prospects of ever progressing further. I decided I needed to move on, to pursue a career; I had much more interest in cars than in houses so applied for a role advertised at Wrexham Volkswagen.
Starting in car sales at Wrexham, initially, I admit I struggled to adjust, it was a totally new sales environment and being very honest, I wondered if I’d made the right move. Within a year I was offered the opportunity to move across to the van centre side of the business, joining Alan and Mike who’d recently begun to re-build the business
They do say ‘every pot has its lid’ and as soon as I moved over to vans, I found my ‘lid’!
Since then I‘ve really enjoyed working in the van centre where no two days are the same. I’m still in a sales role, but working in a very small team has meant there’s always variety, other jobs to assist with; from clearing snow off the pitch in -13 degrees, to the occasional vehicle delivery, the range of jobs has brought is really enjoyable.
Although the main aim is, of course, to sell vans; Swansway put complete emphasis on the satisfaction of the customer, which makes the job much more rewarding, especially when you leave a customer delighted with their new vehicle and the service you’ve given them. This is a big factor in making the last five years so enjoyable.
My personal highlight was recently passing my sales accreditation with Volkswagen. The training I’ve received from Swansway and Volkswagen over the last five years has been brilliant, it’s improved my confidence within the job no end and I feel like I’ve come a long way from when I first started. Passing my final assessment and becoming accredited feels like a great achievement.