John Roberts - Happy to be No.1

Technician - Volkswagen Van Centre Liverpool

I was at Volkswagen Van Centre right from the start; it was a purpose-built centre, launched in 2011 and which made it very exciting, if a little nerve-wracking. Would the customers come? Would the centre be a success?

Well, not only did the customers come, but the centre grew and prospered, until in 2015, we became then No.1 Volkswagen Van Centre in the UK; it’s a great feeling to be part of the No.1 team, especially for me, when I’ve been here right from the beginning. It’s something I feel very proud of, in fact, I take great pride in the work I do and always have a positive outlook, it makes life much more pleasurable!

We’re a real team at Liverpool, with a family feeling, I think that comes down from the group, Swansway, which is family owned and run. The directors pop by, they’re friendly and they have a chat. It’s all round a good atmosphere and a good place to work.