Location Volkswagen Commercial Vehicles Birmingham
Working hours Monday to Friday 8.00am to 6.00pm and Weekends - As and when required
Salary Negotiable - Dependent upon experience
Closing date 30/11/2016

Head of Business's Job Specification

Job Responsibilities:

  • To establish the levels of staff required to ensure the department's effective operation and achievement of the departmental budgets
  • To ensure that training standards are fully maintained so that future manpower requirements are covered
  • Establish training needs and prepare a training plan
  • Ensure up-to-date and accurate training documentation to allow for any grant redemption
  • To ensure job descriptions are in place for staff he/she is responsible for and regularly review
  • To conduct staff performance appraisals and ensure action is taken on the results
  • Establish and review salary scale and incentive schemes used in the service department along with the General Manager
  • Carry out regular staff meetings to update individuals on market conditions, Company performance, Manufacturer performance and other related topic

Person Specification

The candidate absolutely must have good commercial vehicle experience in a branded centre, preferably at Head of Business level but he would look at someone who is in a Sales or Aftersales Manager role and ready for the next step.

Working At Swansway Group

Swansway Group is a family owned and run motor group. We’ve been in the business over 50 years, so, we know a thing or two about the motor trade; and, more importantly for you, we also know a thing or two about creating a happy, motivated team!

We’ve won lots of awards; some national, some local, some industry, all of them recognise that we’re a dynamic, forward thinking business, delivering an excellent experience whether you’re a customer or an employee.

Our brand partners are synonymous with excellence, innovation and excitement, Audi, Jaguar, Land Rover, Jeep, Volkswagen, FIAT, to name but a few; couple this with our friendly, family feel and values of caring, honest and proud and you‘ll start to see why we’ve featured in the Sunday Times Top 100 Companies to Work For List for the last six consecutive years.

No matter, what your role, you’ll become part of the Swansway family, dedicated to delivering exceptional levels of customer and colleague delight.

Join the family;To Apply please email your CV to s.hrmailbox@swanswaygarages.com

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