FORMULA 1 WARRANTY

This is a summary of cover only and does not detail the full terms and conditions of your warranty product.

  • Covers the majority of major mechanical and electrical components against breakdown or failure
  • Protects against the costs of replacing parts and the labour to fit them
  • No limit to the number of repairs you can claim for Temporary vehicle replacement whilst warranty repairs take place
  • Up to 60 days warranty cover whilst on the continent Warranty available for up to 24 months
  • Transferable where vehicle is sold privately
  • For vehicles up to ten years old and 100,000 miles

WHAT IS COVERED

Your AutoTrust Formula 1 warranty covers the following components against mechanical or electrical breakdown (subject to the conditions detailed in the Warranty Handbook and the maximum claim limit). Mechanical and electrical breakdown is the failure of a component, causing a sudden stoppage of its function, for a reason other than wear and tear, normal deterioration or negligence. Damage caused by the effect of overheating is not regarded as a mechanical breakdown under the terms of the warranty.

ABS – Internal failure of the ABS pump, electronic control unit and sensors.

Air conditioning – Failure of pump, compressor and evaporator.

Braking system – Failure of the brake servo, brake vacuum pump, brake master cylinder, wheel cylinders and calipers.

Casings – Engine, gearbox, transmission or final drive casings are covered as long as they have been damaged as a direct result of one of the above parts failing. You are not covered for damage caused by accident, frost or lack of anti-freeze.

Central locking – Failure of door lock, solenoids/motors and petrol cap locking mechanism.

Clutch – Failure of the clutch plate, clutch cover, master cylinder, slave cylinder and thrust bearing including oil contamination of the clutch plate. You are not covered for burnt out parts.

Consumables (as part of a valid claim) – Oil, oil filter, brake fluid and anti-freeze.

Cooling system – Internal failure of all components, except belts, hoses, pipes, core plugs and failure due to clogging and sedimentation.

Differential – Internal component failure.

Driveline – Failure of the drive shafts, universal joints and C/V joints.

Electrics – Internal failure of all factory-fitted components except battery, fuses, fuse boxes, lamps, bulbs, LED illumination, cigar lighter, wiring and connections and printed circuit boards. Traffic management system, telephone including Bluetooth, TV/DVD, satellite navigation system and associated equipment of all types are specifically excluded as are non-factory fitted radio cassette, CD player or any other in-car entertainment component.

Engine – Failure of the starter ring gear, flywheel, oil pump, crankshaft and bearings, timing gears, timing chains, timing belts, tensioners, camshaft pulleys, camshaft, camshaft followers, tappet gear, valves and guides, pistons and rings, cylinder head, cylinder head gasket, rocker assembly, cylinder bores, push rods, gudgeon pins, con rods and bearings. You are not covered for burnt out, lacquered or pitted valves, or any damage resulting from the failure of worn timing belts which have not been replaced in accordance with the manufacturer’s service schedule.

Fuel system – Internal failure of all components, except catalytic convertor, diesel particulate filter, hoses and pipes, fuel filters, the fuel tank, cleaning and tuning.

Gearbox – Internal automatic gearbox components, electric governor, internal manual gearbox components, oil cooler, overdrive unit and torque convertor.

Manual and power steering – Internal failure of all components except the air bag system, steering wheel and fittings, joints, bushes, rubber boots and gaiters.

Oil seals and gaskets – Any which require the removal of a major component i.e. engine, gearbox and/or differential.

Propshaft – Failure of the propshaft including universal joints, bearings and mountings.

Shock absorbers – Failure of the shock absorbers and strut inserts.

Suspension – The internal failure of the anti-roll bar, anti-roll bar bushes, coil springs and self-levelling units.

Turbo unit – Failure of the turbo unit and wastegate.

Wheel bearings – Failure of the bearings.

Important – Unless specifically listed above, all other parts are excluded

HOW TO ASK FOR A REPAIR UNDER THIS WARRANTY

Bring your vehicle to us, your supplier, and we will confirm whether the warranty is still in force and the repair is valid. We will then handle the repair on your behalf. If you cannot bring the vehicle back to us please follow the instructions detailed in the Warranty Handbook, or call the administrator on 0844 573 8002.

Important – Repair work must not commence until our administrator has agreed the claim. Failure to comply with this requirement will affect your ability to claim under this cover.

Cancellation Rights

You have the right to cancel this warranty within 14 days of receiving your Warranty Handbook and Validation Certificate. Should you wish to cancel within this period please contact either your supplying dealer or the administrator who will arrange cancellation and full refund. Unless cancelled in accordance with the cancellation rights detailed above, in normal circumstances no refund will be made and in no circumstances if a claim has been made.

How to Make a Complaint

We hope that you will be pleased with the service we provide.

In the unlikely event of a complaint, you should contact the administrator in the first instance on 0844 573 8002, or in writing to: The Customer Services Manager, AutoTrust Warranty Administration, Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG.

Data Protection Authorisation Statement

In processing and managing this agreement, the administrator will collect, transfer and store the information you have provided in their secure servers based in the United States of America. The administrator has taken measures to ensure that there is an adequate equivalent level of protection of your information in the U.S.A. in accordance with legislation in the United Kingdom.

In compliance with the Data Protection Act 1998, you are entitled to ask us to amend our records about you if they are not correct, and you may request a copy of the information we hold about you by applying to us in writing addressed to: Compliance Officer, Car Care Plan Limited, Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG or by emailing CCPH_DPA@carcareplan.co.uk. We may charge you the statutory fee of £10 for this service.