The Audi Difference

Supporting you and your Audi

We believe you should expect excellent service every time you make contact with us.

We train every member of our team to ensure that you receive the highest standards of customer service.

We want to make sure that you enjoy a consistent, helpful and stress-free experience whenever you’re in contact with us.


What does the Audi Difference mean...

For you

Phone confirmation
Before you visit, we’ll call you to confirm the work we’ll do and discuss any special requirements you may have.

Courtesy car
We’ll give you an Audi courtesy car while yours is with us. Or, if it’s more convenient, we can collect and deliver your car.

All-inclusive quotes
We’ll give you an accurate quote, every time, without hidden charges.

Service Price Match
Get a quote from any provider for a service, repairs, maintenance or new tyres. If it includes Audi Genuine Parts, we guarantee you won’t pay a penny more for the same job at Audi.

For more information please visit our Audi Service price match page.

Online booking
Our online booking service makes it quick and easy to book a time that works best for you.

Audi Cam
If an Audi Trained Technician discovers an issue, they can show you with an Audi Cam video sent to your device. So wherever you happen to be, you can see exactly what needs doing.

One-stop shop
From fixed-price servicing and repairs to MOT and tyre replacement, you’ll find everything your Audi needs at your Audi Centre.

For your Audi

Health check
Your car will receive a free health check and, if there’s an issue, we’ll only complete any work with your authorisation.

Audi Genuine Parts
We only use genuine parts and accessories and each one comes with a two-year warranty, excluding wear and tear items.

70,000 hours
We invest in over 70,000 hours of technical training each year, giving our Audi Trained Technicians unrivalled skills and know-how.

Looking ahead
By looking at your car’s mileage and condition we can predict future maintenance and service dates, contacting you as soon as they’re due.

Diagnostic investigation
If you have an issue that isn’t covered by your warranty, we’ll carry out an initial diagnostic investigation for a fixed fee agreed before hand.

Wash and vacuum
We’ll wash, clean and vacuum your Audi after we’ve worked on it, with our compliments.

_____________It's all part of the Audi Difference_____________