Swansway Group Achievements

Last year the business scooped the AM Award for the Best Retail Group, the Volkswagen Commercial Vehicle Award for The Most Valued Van Centre Group followed by Swansway being named in The Sunday Times Best Companies to work for TOP 100.
 
Each year the business has moved up the prestigious list, starting at 74th and now 32nd. 
 
Swansway Group Director, John Smyth commented, “We are delighted to move up the Sunday Times Best Companies to Work For TOP 100 ranking for the fourth consecutive year. The ranking is purely based on employee feedback, so, as a family business it’s great to know we are getting it right. We try to treat our employees as one big extended family and our latest move up the rankings, confirms that’s how they feel.”
 
The group has achieved 13th in the Great Places to Work Survey, rising for the second year, and have also moved up 26 places to 58th in The Sunday Times Top Track 250.
 
From top right: Andy Barnes from Crewe SEAT receiving the AM Award for Best Dealership, Esther Sellers from Crewe Audi receiving the AM Award for Service Advisor of the Year and Jane Hargreaves from Wrexham Volkswagen receiving the Dealer Principle of the Year AM Award
 
Having won the AM Award for Best Retail Group (Over 10 sites) for 2013 and 2014 the group has gone on to win 3 more of the prestigious Awards; Esther Sellers from Crewe Audi won Service Advisor of the Year, Jane Hargreaves from Wrexham Volkswagen won Dealer Principle of the Year and Crewe SEAT won Best Dealership of the Year. Read more about their success here.
 
Delighted director, David Smyth added; “Our core values of caring, honest and proud, may sound a little old-fashioned in this digital age; but the proof is in the results”
 
To add to the achievements Swansway Group Fleet have been awarded Best Fleet Dealer Group and the Customer Satisfaction Award by Experteye for providing the best service to fleet drivers in the ordering and delivery of vehicles.
 
Swansway’s Volkswagen dealerships, Crewe and Wrexham, have finished 1st and 2nd in the Volkswagen Balanced Scorecard results this year, earning Swansway the Volkswagen Dealer Group of the Year Award.
 
The Group have also received the Volkswagen Commercial Vehicles Group Performance Award; with its centres having achieved 1st, 2nd and 4th in the Volkswagen Commercial Vehicles Balanced Scorecard Results. On top of coming first in the rankings Liverpool Volkswagen Commercial Vehicles also received the Best Customer Satisfaction Award.
 
Crewe and Stafford Audi have been commended by Audi for their great Aftersales service to customers, receiving Gold and Silver Aftersales Awards for their performance.
 
Swansway Group operates 19 sites across 11 brands, including Abarth, Audi, Citroën, Fiat, Honda, Jeep, Land Rover, Peugeot, SEAT, Volkswagen and Volkswagen Commercial Vehicles.